Reducing Parental Conflict Module 4 - Reducing Parental Conflict: The Role Of Supervisors And Managers

Aims

This module is 4th and final module in the Reducing Parental Conflict programme and highlights how to support frontline practitioners to engage with parents in addressing destructive conflict with a view to improving outcomes for children. It focuses on the skills practice of managing team members faced with parental conflict conversations to develop their skills and confidence levels, empowering managers to practically support their team members to consistently develop and subsequently apply their learning.

Objectives
By the end of this half-day, skills-based workshop, participants will be able to:
• Support members of staff through the handling of parental conflict situations
• Recognise the importance of maintaining a focus on reducing parental conflict
• Apply the evidence-base to day to day interactions with parents
• Utilise the tools from the toolkit to support frontline practitioners to work with parents in conflict
• Use questioning to probe for further details where necessary
• Handle supervisory discussions involving parental conflict cases
• Advise staff members on the appropriate course of action appropriate to the situation